Refund and Returns Policy

At Zoolord.com, we value our customers and aim to provide high-quality PLR digital products that meet your expectations. However, due to the nature of our products, we have a strict refund policy that applies to all purchases made on our platform. Please read this policy carefully to understand our terms.

1. Finality of Sales

All sales made on Zoolord.com are final. This is because our products are instantly downloadable digital goods, which can be accessed and resold as your own immediately after purchase. Once a product has been downloaded, we cannot issue a refund under any circumstances.

To avoid any dissatisfaction, we strongly encourage you to review the product page thoroughly before making a purchase. If you have questions about a product, please feel free to contact us before completing your order. We are here to assist you in making an informed decision.

2. Exceptions to Refund Policy

While all sales are generally final, we understand that certain situations may warrant special consideration. Refunds may be issued at our reasonable discretion if they meet specific internal criteria, such as:

• Duplicate Orders: If you accidentally purchase the same product more than once, we will verify the duplication and may issue a refund for the additional purchase(s).

• Technical Issues: If there is a verified technical issue with the product that cannot be resolved, we may consider issuing a refund or providing a replacement product.

Refund requests for these cases must be submitted in writing to our support team at [Insert Contact Email] within 7 days of purchase. Please include proof of purchase and details of your issue for faster resolution.

3. Resolution Assistance

Your satisfaction is our top priority, and we are committed to ensuring that you are happy with your purchase. If the product outcome does not meet your expectations, we encourage you to contact us at [Insert Contact Email].

We offer the following support to help resolve your concerns:

• Product Guidance: Assistance in understanding how to use or customize your digital product.

• Technical Support: Help with downloading or accessing your purchase.

• Product Replacement: If applicable, we may provide a replacement product to better suit your needs.

Please note that our team will do its best to assist you; however, refunds will only be granted at our discretion and under the specific criteria outlined above.

4. How to Request a Refund or Assistance

If you believe your situation qualifies for a refund or if you need help with your purchase, please follow these steps:

1. Contact Us: Send an email to our support team at [Insert Contact Email] with the subject line “Refund Request” or “Support Request.”

2. Provide Details: Include the following information:

   • Your full name.

   • Order number or receipt.

   • Reason for your request (e.g., duplicate order, technical issue).

   • Any supporting documentation or screenshots (if applicable).

3. Wait for a Response: Our team will review your request and respond within 3-5 business days.

5. No Refund for Buyer’s Remorse

Please note that refunds will not be issued for reasons such as:

• Change of mind after purchase.

• Lack of understanding or use of the product’s features.

• Dissatisfaction with the content after downloading (unless it falls under technical issues).

We urge all customers to carefully review the product descriptions and previews provided before completing their purchase to ensure it aligns with their needs.

6. Commitment to Customer Satisfaction

At Zoolord.com, your satisfaction is important to us. While we do not offer refunds in most cases, we are dedicated to resolving any issues you may face with our products. If you encounter any challenges, we encourage you to reach out to our support team so that we can work together to find a solution.

Thank you for choosing Zoolord.com. We look forward to helping you succeed with our premium PLR digital products. If you have any questions or concerns, don’t hesitate to get in touch with us at:

• Email: support@zoolord.com