Privacy Policy
At Zoolord.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you use our website and services. By using Zoolord.com, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices.
1. Information We Collect
We collect the following types of information to provide you with the best possible experience:
a. Personal Information
When you make a purchase, register an account, or contact us, we may collect personal information such as:
Your name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment providers)
b. Non-Personal Information
We may collect non-identifiable information automatically when you use our website, such as:
Browser type and version
Device information
IP address
Pages visited on our website
Time spent on pages and other analytical data
2. How We Use Your Information
We use the information collected to:
Process and fulfill your orders
Provide customer support
Send important updates and communications, including order confirmations and promotional offers
Improve our website’s functionality and user experience
Analyze usage trends and site performance
Comply with legal and regulatory requirements
3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your information in the following scenarios:
Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
Legal Obligations: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the business.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
Remember your preferences and settings
Provide a personalized shopping experience
Analyze website performance and user behavior
You can manage or disable cookies through your browser settings. However, please note that some features of the website may not function properly without cookies.
5. Data Security
We take the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:
Secure Socket Layer (SSL) encryption
Regular security audits and updates
Restricted access to personal data
While we strive to protect your information, no system can guarantee absolute security. Please take precautions when sharing sensitive information online.
6. Your Rights
As a user, you have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal information (subject to legal or contractual obligations).
Opt-Out: Opt-out of marketing communications by clicking the unsubscribe link in our emails.
To exercise these rights, please contact us at support@zoolord.com.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
Zoolord.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: support@zoolord.com
Thank you for trusting Zoolord.com. Your privacy matters to us
Personal information we collect about you from others
Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:- financial and/or transaction details from payment providers located in the US, UK, and Australia in order to process a transaction.
- third party service providers (like Google, Facebook) who are located in the US or UK, which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service, this only occurs if you are using Marketum. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider.
How we use personal information
We will use your personal information-
To fulfill a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our marketplace.
Where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include-
- Operating the Sites
- Verifying your identity when you sign in to any of our Sites.
- Providing you with services described on the Sites.
- Responding to support tickets, and helping facilitate the resolution of any disputes.
- Improving our products and services.